Refund Policy

Last updated: December 12, 2025

At Arctic Flow AI, we stand behind our product. However, we understand that software compatibility can sometimes vary.

30-Day Money-Back Guarantee

If the Arctic Flow extension does not work on your device or fails to meet your expectations due to technical issues, we offer a full refund within 30 days of your purchase.

How to Request a Refund

To request a refund, simply email us at support@arcticflowai.com with your Order ID (found in your email receipt).

We process refunds within 24-48 hours.

Once processed, the funds will return to your bank account within 5-10 business days depending on your bank.

Upon refund, your license key will be automatically deactivated.

Why was my refund request denied?

We reserve the right to deny refund requests in cases of suspected fraud or abuse of our licensing system.